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How to Change your AIM Password

In case the AIM password was forgotten:

  • Visit AIM.com
  • Enter the email address or the screen name used at the time of registration
  • Type the alpha-numeric characters displayed on screen into the box provided and then click "Next".
  • Choose one of the two options below.
  • Type the alternate email address furnished at the time of registration
  • Provide information on date of birth, gender and ZIP code as recorded during registration.
  • Type the answer to the Account Security Question (ASQ) in the box provided and then click "Submit". (If no ASQ was set earlier, it can be set up during the password reset procedure. In the email message sent to the alternate email account, click the "I would like to reset my password" link, and then follow the directions to enter the ASQ).
  • Type a new password twice, and then click "Submit". (The password needs to be 6-16 characters in length.)
  • A message stating that the password was successfully reset will be sent by the AIM service.
  • Click "Continue" to proceed to the AIM Service.

    To Change current AIM Password (when the password is known)

    1. Visit AIM.com
    2. Enter the email address or the screen name used at the time of registration, and then click "Sign In".
    3. Type the answer to the Account Security Question (ASQ) in the box provided and then click "Continue".
    4. On the "Manage Your Account" page, click "Edit" next to Password.
    5. Type the old password once and the new password twice, and then click "Submit".(The password needs to be 6-16 characters in length.)
    6. A message stating that the password was successfully reset will be sent by the AIM service.
    7. Click the "OK" button
    8. At the top left of "Manage Your Account" page, click the "Sign Out" link to exit.
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